General conditions

1. Introduction

These general conditions of sale govern the sales of products made on the site [abayo.ca](http://abayo.ca), operated by ABAY O. By placing an order on our site, you accept these conditions without reservation.

2. Products

We strive to describe and present the products as accurately as possible. However, the photos and descriptions are not contractual and may vary slightly.

3. Orders

By placing an order, you agree to provide accurate and complete information. Once the order is placed, you will receive an email confirmation with the details of your purchase. We reserve the right to refuse or cancel any order at our discretion.

4. Price

Prices displayed on our site are in Canadian dollars and include applicable taxes. We reserve the right to change prices at any time.

5. Payment

We accept payments by credit card, debit card, and ABAY O gift cards. Payment is due at the time of order.

6. Delivery

Delivery times vary from 3 to 15 business days depending on location. Shipping is free. We strive to process and ship orders as quickly as possible, but cannot guarantee exact delivery times.

7. Exchanges and Returns

Exchanges are accepted within 2 weeks of receiving the order. Items must be in their original condition and unworn. To arrange an exchange, please contact us at [abayoscompagnie@gmail.com]. Refunds are not offered unless the product is incorrect or defective.

8. Defective or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately with photos of the problem at [abayoscompagnie@gmail.com]. We will arrange an exchange or credit depending on the situation.

9. Intellectual Property

All content on this site, including images, text, and logos, is the property of ABAYO and is protected by intellectual property laws. Any reproduction or use without authorization is prohibited.

10. Liability

We are not responsible for any direct or indirect damage resulting from the use of our site or the purchase of our products. In the event of a dispute, our liability is limited to the amount of the order.

11. Modifications to the Conditions

We reserve the right to modify these general conditions of sale at any time. The modifications will be published on our site and will come into force upon publication.

12. Applicable Law

These conditions are governed by the laws in force in Canada. Any dispute will be submitted to the exclusive jurisdiction of the courts of Montreal, Quebec.

13. Contact

For any questions or requests for information, please contact us at [abayoscompagnie@gmail.com]